Shipping Policy
At Bhoomija, every piece is handmade and packed with care. Because our products come directly from artisan workshops, please allow a little extra time for your order to reach you.
Processing time
Orders for readily available products are generally processed within 2–4 business days. Made-to-order and custom pieces would require additional time, which will be noted on our relevant product page.
Delivery within India
Standard delivery generally takes 5–9 business days after dispatch, depending on the delivery location. You will receive a tracking link by email as soon as your order ships. Shipping charges, if applicable, will be displayed at checkout before you place your order.
International delivery
International shipping coming soon.
Packaging
Each piece is carefully packed in protective packaging designed to keep handmade products safe during transit.
Delayed or Damaged Orders
If your order is delayed or arrives damaged, please contact us at care@bhoomija.in. Any return, replacement or refund will be handled in accordance with our Cancellation, Exchange & Refund Policy and applicable law.
Delivery Delays
Delivery timelines are estimates and may be affected by circumstances beyond our reasonable control, including weather conditions, transportation disruptions, government restrictions, customs delays or other unforeseen events. Where a significant delay occurs, we will make reasonable efforts to keep you informed.
Delivery Address
Please ensure that the delivery address and contact details provided at the time of ordering are accurate. Delays or additional delivery charges resulting from an incorrect or incomplete address may apply, subject to applicable law.
