FAQ
How long does delivery take in India?
Orders are typically delivered within 5–9 working days. Made-to-order or customised products may take longer, and the expected timeline is shown on the product page.
Do you offer free shipping or cash on delivery (COD)?
Shipping charges apply on all orders. Cash on delivery is not available.
Do you ship internationally?
International shipping coming soon.
How do I track my order?
Once your order is dispatched, you'll receive a tracking link by email. You can also track it anytime from My Orders in your account.
Can I cancel my order after placing it?
You can cancel your order free of charge before it is dispatched. Customised and made-to-order products cannot be cancelled once the creative process has started.
What is Bhoomija's return and refund policy?
You may refer to the applicable policy for this information.
What payment methods do you accept, and is payment secure?
We accept UPI, credit and debit cards, and net banking. All payments are processed through secure, encrypted payment gateways.
Do you take bulk, corporate gifting, or custom orders?
Yes. For bulk orders, corporate gifts, or customised handcrafted products, contact us at care@bhoomija.in / over WhatsApp at +91 98316 18032 and our team will help you with options, pricing, and timelines.
What should I do if I receive a damaged or wrong product?
Contact us within 48 hours of delivery with photos of the product and packaging.
For more details refer to our policy.
