Privacy Policy
This Privacy Policy explains what personal information we collect, why we collect it, how we use it, when we may share it and the choices available to you.
Information We Collect
When you place an order, we may collect information such as your name, email address, billing and shipping address, phone number and order details. Payments are processed through our payment service providers, and we may receive payment-related information necessary to confirm and process your transaction.
We may also collect information you provide when you contact us, including enquiries, feedback, complaints or other customer service communications.
We may collect basic device and browsing information, including information collected through cookies and similar technologies, to operate, secure and improve the Website.
How We Use Your Information
We may use your personal information:
- to process, fulfil and deliver your orders;
- to process and facilitate payments and related transaction services;
- to send order confirmations, updates and other service-related communications;
- to respond to your enquiries, complaints and customer service requests;
- where you have opted in or where otherwise permitted by applicable law, to send newsletters and other promotional communications;
- to improve and maintain our Website, products and customer experience;
- to prevent fraud, misuse and unauthorised activity and to protect the security of our Website; and
- to comply with applicable legal and regulatory obligations and to protect our legal rights.
The Waitlist
If you join our waitlist, we may collect your name, email address and phone number so that we can notify you about the relevant product, launch or new collections.
You may leave the waitlist or opt out of promotional communications at any time by using the unsubscribe option provided in the relevant communication or by contacting us through our contact page.
We do not sell your personal information. We may retain your waitlist information for as long as reasonably necessary for the purposes for which it was collected or as required by law.
Sharing of Information
We do not sell your personal information.
We may share personal information with service providers who assist us in operating the Website and fulfilling orders, including payment processors, delivery and logistics partners, website or e-commerce platform providers and other service providers engaged for legitimate business purposes.
We may also disclose information where required or permitted by applicable law, pursuant to a lawful request or legal process, or where reasonably necessary to prevent fraud, protect the rights or property of Bhoomija or others, or maintain the security of the Website.
Where appropriate, such service providers will receive only the information reasonably necessary for the services they provide and will be expected to handle such information in accordance with applicable requirements.
Cookies
We use cookies and similar technologies to remember your cart, understand how visitors use the Website and improve its functionality and performance.
You can disable or manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of the Website.
Your Choices and Rights
Subject to applicable law, you may request access to, correction of or deletion of your personal information and may withdraw consent where processing is based on consent by writing to us through our contact page.
You may also opt out of promotional communications by using the unsubscribe option provided in the relevant communication or by contacting us.
We will consider and respond to requests relating to personal information in accordance with applicable law.
Privacy Queries and Complaints
If you have any question, request or complaint regarding our collection or handling of personal information, please contact us through our contact page or using the contact details provided below.
We will review and respond to your request in accordance with applicable law.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to process orders, provide customer support, comply with legal and regulatory requirements, resolve disputes and protect our rights.
Where information is no longer required for these purposes, we may delete or securely dispose of it, subject to any applicable legal or regulatory retention requirements.
Security
We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security of information transmitted to or through the Website.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, the Website or applicable law.
The latest version will always be available on this page.
Contact
Bhoomija
Email: care@bhoomija.in
Phone: +91 98316 18032
